Help Center
Customer First, Premium Service
9/7 Online Customer Service (09:30-18:30, BJ Time)
International Shipping
When your packages arrive in China, you will be able to see them in “My Order” under “Submit Shipment.” You can select one or multiple orders that you intend to submit for international shipping, and then click “Submit Packaging” to proceed to the checkout page. Here, you will need to complete several actions:
1.Fill in the shipping information, including name, phone number, shipping address, etc.
2.Choose the shipping method you prefer, such as sea freight, air freight, etc.
3.After confirming that all the information is correct, proceed to pay the international shipping fee, and you can refer to section 2.1.3 for specific payment methods.
Note: Certain items may be subject to restrictions on certain types of delivery. For example, powders and liquids can only be shipped by sea freight. You can refer to the “help” section for more information.
Dominic Banda
Ok but on my phone I can’t choose the different types of shipment methods
FyouBuy Team
If you have any questions, plz contact:
Our China customer Whatsapp service:
86 18818400152 Sophia
86 18102604254 Linda
86 18024547676 Vivian
86 18818400070 Jacky
Zambia Customer Service:
260 978362667/0763317481
Prisca Mutswani Kabeleka
Hi , I want to order three full suits for my husband, how can I get three different colors, the first option is restricting me to choose two items same colour
FyouBuy Team
Welcome whatsapp us :
86 18818400152/86 18102604254/86 180 2454 7676/86 188 1840 0070
Priscila Musonda
What’s the meaning of volume
FyouBuy Team
Volume means the size of your goods and parcels.
Doris mulenga
Have submitted my shipping payment..am waiting for my international shipping difference fund
FyouBuy Team
Okay dear.
kabwe misheck
to be I had no idea about this the one introduced me to this did not tell me that I should pay shipment fee and I have purchased the goods already is there any way you can refund me
FyouBuy Team
Fyoubuy can only prepay shipping before loading.
Innocent
How can I check weight of an item
FyouBuy Team
Welcome whatsapp us :
86 18818400152/86 18102604254/86 180 2454 7676/86 188 1840 0070
Paul
When the goods are delivered to my country do I also pay when collecting them?
FyouBuy Team
dear, fyoubuy only supports prepayment, and there is no need to make any additional payments when picking up your order after completing the payment.
Ireen
My shipping payment has been approved what’s the next step? Because it’s still bringing unpaid
FyouBuy Team
WhatsApp us:
+86 188 1840 0152
+86 181 0260 4254
+86 180 2454 7676
+86 188 1840 0070
Sarah Daka
How much is shipping per kg??
FyouBuy Team
https://www.fyoubuy.com/calculation check here dear~
Debora
Can I pay international shipping fees after the goods have been delivered its to your country
FyouBuy Team
fyoubuy only support pre-payment dear~