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Purchasing agent order
1.Order Status
| Status | Explanation |
| Order Status: Goods still in China | |
| My Order—Unpaid | Payment for goods not yet made |
| My Order—In Processing | Package en route to Fyoubuy China warehouse |
| My Order—Action Required | Package requires additional action, such as payment or return |
| My Order—Submit Shipment | Package has arrived at Fyoubuy China warehouse, awaiting submission for international shipping |
| Order Status: Goods have left China | |
| My Parcel—Unpaid | International shipping submission completed, awaiting payment for shipping fees |
| My Parcel—In Processing | Package in transit to destination via international shipping |
| My Parcel—Action Required | Package has encountered an issue, please check and follow the prompts for further actions |
| My Parcel—Shipped | Package has arrived at the destination and is awaiting delivery confirmation |
| My Parcel—Delivered | Package has been successfully delivered and signed for |
2. Friendly Reminder
Fyoubuy only supports prepayment:
First payment: You need to pay the purchase bill, which equals to the cost of goods + domestic shipping (if needed) + service fee (10% of the cost of goods). During the transaction, if the quantity you ordered exceeds the amount we have received, you may be asked to pay more for domestic shipping, or supplement the difference in the cost of goods to the seller to increase the price. You can first check the replenishment amount to confirm whether you need to pay for replenishment or cancel the order.
Second payment: Pay international shipping fees. You will be charged an estimated shipping fee based on the size and weight of the purchased goods. During the packaging process, the shipping fee may be reduced due to our repackaging and consolidation. For the difference in shipping fees, we will refund it all to your purchase balance. (Package consolidation applies to items such as clothing/shoes/bags or small items.)
3.How to pack all items into one package?
When their order status is all displayed as “Submit Shipment“, you can submit all the contents you want to load.
4. Can I change the size/color after purchasing the order?
You can send the order number to FYoubuy service to check if the seller has shipped the item. If the seller has not shipped yet, we can try to contact them to help you make changes. For customized items, once ordered, changes in size, color or design are not allowed.